SPECIAL FEATURE
Maintenance and optimisation
in print production process

Listen it directly from industry stalwarts
who share their expertise and useful guidance...

It would be easier to purchase a car than to maintain it properly for all time smooth running. This theory is even true in the web-offset printing industry as well as other allied domains. Timely machine maintenance in the post-installation period of any web-offset press as well as overall optimisation in print production process is indeed an unavoidable concern everyone in the industry must always be attentive. Bringing this fundamental importance to spotlight, team All About Newspapers interacts with a select group of industry leaders from indigenous web-offset manufacturers and newspaper houses who know and show the right ways to maintain machines, its implications and relative advantages.

It’s not only important but ‘essential’ to keep up regular maintenance of machines in newspaper production facility as well as magazines publication domains. “Maintenance is the most vital function of any newspaper production line. As capital expenditures are high in a production unit, in order to have long life of the machines it is vital to undertake both periodic and capital maintenances at specified schedules. Maintenance is a complex system and involves a lot of planning. But it is very important part of any production unit,” according to RK Dutta, executive director, Prabhat Khabar. In this context, Saurabh Gupta, sales director, Prakash Web Offset Pvt Ltd has his advice, “Since trouble-free printing of a daily at night is of paramount importance, high quality maintenance schedule becomes backbone for every printing house. Regular mechanical and electrical maintenance exercises pay for themselves in terms of higher production, lesser breakdown and trouble-free operation.” He truly mentions that maintaining a press is far more important than owning a press. Prakash Web Offset continuously let their customers know about high quality maintenance benefits and returns. So, the company’s maintenance team closely listens to the production team and their preventive maintenance without fail.

RK Dutta further defines that newspapers have very less shelf-life as compared to other products. It has to be delivered within a few hours to the selling points, lifted by vendors within a specific time and delivered within a specified time to readers. If any of these fail the product goes into wastage, no newspaper house can afford such breakdowns. To keep all machines healthy all the time, you have to invest in maintenance, which is a complex procedure involving many steps.

“Items like bearings, belts, rubber rollers, cutting rubbers, etc have to be periodically replaced before failure.”
–George Jacob, executive director, Malayala Manorama Group of Publications



“We offer a software system by which we can do remote diagnosis in the machine.”
–Shirish Shanbhag, GM (exports), Manugraph India Ltd



“Maintaining a press is far more important than owning a press. AMC costs are negligible, considering its importance and usefulness.”
–Saurabh Gupta, sales director, Prakash Web Offset Pvt Ltd



“The concept of AMC becomes more significant and cost effective solution for maintaining automated web presses especially in the form of remote assistance and tele-support.”
–Narayanan VS, director (technical office), Dinamalar



“Whenever a new machine operator joins our group, it is mandatory he must undergo an orientation and induction programme. The operator has to be acquainted with the process and the existing system of maintenance. He should follow the standard operating procedure for the press which is implemented.”
–RK Dutta, executive director, Prabhat Khabar



“Keep in mind that the lubricant quality should be of good brand and must be recommended by the machine manufacturer itself.”
–Umasadhan Mudly, manager-maintenance, Ananda Offset Private Limited



“Maintenance of processor every week is mandatory with replacement of chemicals. Updates of computer hardware and software upgrade once in three years for adoption of latest software are must.”
–Bhausaheb Patil, director (technology), Sakal Media Group



“We do get good feedback from our customers which we try to implement in our future machines so that they (customers) can be benefitted.”
– Vishwanath, general managercustomer care, J Mahabeer
Narayanan VS, di rector (technical office), Dinamalar in this respect also mentions that all printing industry in general requires a proper maintenance programme to achieve reduced operating cost, on-time delivery and consistent product quality. “When we talk about newspapers industry, the maintenance part is very significant since newspapers must be made ‘just-in-time’ and has a very short shelflife,” he remarks further explaining, “Pre-production departments (mostly the revenue generators) like editorial, advertisement, etc will try to delay printing newspapers as much as practical to include latest news and advertisements. Whereas post-production department i.e. circulation would like to reach newspapers to its distribution network as early as possible. Production department is caught in between the pre-production and post-production departments. Hence the product ion team should work within very tight time frames, which means they cannot afford to have any major downtime during production run, since each downtime will result in the completion time being delayed.” To achieve this, according to Narayanan VS, newspaper press must, at all times, be in first class condition and in readiness to run when required without the occurrence of any major operational abnormalities.

“In newspaper production, maintenance part is most important as we have to maintain deadlines of printing production. There are two main ‘terms’ in maintenance – ‘corrective’ and ‘preventive’. We try to minimise corrective maintenance by doing 100 percent preventive maintenance,” explains Bhausaheb Patil, director (technology), Sakal Media Group. He further elaborates the important criteria of preventive maintenance. The term preventive maintenance commonly refers to the practice of regularly servicing equipment on a predetermined schedule so that it does not develop catastrophic failures and performs better over its useful life cycle. Although it is a well-known fact that equipment routinely serviced on a pre-determined schedule outlasts equipment that is not, many companies still indulge in the practice of neglecting equipment and/or only responding reactively to equipment failures.

This is unfortunate as the preventive maintenance of assets has even greater implications in today’s economy. Preventive maintenance has powerful advantages that make it worth utilising. Because of that, more and more companies are starting to realise the importance of taking proper care of their equipments. According to Bhausaheb Patil, five advantages of preventive maintenance include: i) it extends the useful life cycle of assets by decreasing the need for capital replacements; ii) it enhances the efficiency of equipment keeping these running more efficiently, lowering power expenses; iii) it enhances the performance of assets by increasing uptime; iv) it enhances customer (internal or external) service because maintenance teams have less unplanned maintenance and can respond quicker to new problems; and v) it contributes positively to the reputation of companies.

George Jacob, executive director, Malayala Manorama Group of Publications advices maintenance should occupy the number one slot in terms of importance among the other operating parameters such as productivity and quality. “Without proper maintenance, both productivity and quality norms cannot be achieved. It also affects the longevity of the printing presses which in turn results in serious financial implications,” he advices. Umasadhan Mudly, managermaintenance, Ananda Offset Private Limited asserts that all newspaper and magazine presses run mostly on urgent and timeline bound product basis, which intend to go for schedule and preventive maintenances of the presses and its accessories efficiently. “In the case of any general product industries, Ananda Offset can manage production losses in breakdown hours by utilising overtime or extra-time production. But in case of newspapers or magazines, nobody will accept it beyond datelines. For this reason we have to take care of the schedule and preventive measures to achieve zero productive hour loss by utilising the day time for the presses. However, in case of the commercial printing, the time gap between the periodicity of the magazines leads us to perform the same task.

Good maintenance practices in press and its accessories lead to minimize/zero breakdown hours that could help meet the targeted timelines of newspapers or fixed datelines (frequency) of magazines. “The general saying ‘A stitch in time saves nine’ is perfectly applicable for the counter measures or maintenance team work. So, in one liner we can say maintenance is more vital in newspaper as well as magazine production to compete your brand with others and lead it to go ahead in the market,” conveys Umasadhan.

According to Shirish Shanbhag, GM (exports), Manugraph India Ltd, “Newspaper printing in India is mostly carried out at night and has a stipulated time frame of 4-5 hours for completion. Added to this is the delivery time the next morning through vendors. These are all time-bound activities, so any stoppage to this process would be detrimental for production. Keeping this in mind, it is imperative for machines to be well maintained at all times.”

Then, Vishwanath, general managercustomer care, J Mahabeer & Company Pvt Ltd also agrees that maintenance part is most important in web offset printing to keep the machine in good running and printing condition.

Educational approach

Machine manufacturers and vendors have the sole responsibility to educate their customers about maintenance and its usefulness in the long run. “Of course, we train our customers during installation phase and our engineers regularly visit the presses to keep the maintenance schedule under strict watch. All our operating manuals do elaborate maintenance plans,” mentions Saurabh Gupta referring their customers currently using Prakash web-offset presses.

In-house training programmes to educate newly appointed operators are common strategies in newspaper production houses. Sakal Media Group is one of the forerunners in this aspect as Bhausaheb goes on to explain, “We provide step-by-step training to new operators right from machine operating principles. The training programmes are conducted with trained persons on different platforms so as to give operators the confidence on operating as well as maintaining machines. For Malayala Manorama Group of Publications, press operators are educated enough to do things like roller cleaning and setting, cleaning of blankets, etc. For these, chief press operator would always impart the desired level of training. Replacement of bearings and other vital parts is done by technical personnel who posses degrees or diplomas.

At Prabhat Khabar, whenever a new machine operator joins, it is mandatory for all to undergo an orientation and induction programme. “Whoever joins new has to be acquainted with the process and existing systems. Besides training for the new operator of the machine, it is vital that he receives training for maintenance as well. He should follow the standard operating procedures for the press which is implemented,” says RK Dutta.

For those operators who join new at Dinamalar, Narayanan VS says they provide them on-job training and in case of new machines, the company’s press crew undertake on-job training for operations. “For maintenance part, our maintenance team will help the new operators to get acquainted with the equipment,” he adds. Shirish Shanbhag says that during the installation process of their Manugraph presses, they provide trainings to their customers in addition to the manuals with prescribed formats for periodic maintenance.

J Mahabeer goes in a similar way as Vishwanath mentions that they supply their customers with all the details of regular and periodic maintenance checks required to keep machines in good health. According to Umasadhan Mudly, entry of new machine operators at Ananda Offset is not a critical issue as they have a set training schedule for new trainee executives. It covers the general operations on printing process, some small maintenance knowledge on press. The role of the maintenance head in this respect is to demonstrate some previous maintenances breakdowns or preventive through slide presentations.

Annual maintenance
contracts/upgradations


Most of the newspaper production houses have their own in-house maintenance teams for several reasons including costs and others. However, some machine manufactures and vendors offer them viable annual maintenance contract (AMC) for smoothrunning of their machines. “Considering its importance and usefulness, AMC costs are negligible and any production loss due to lack of maintenance or slower response time is far greater than the scanty annual expenditures. Our PRAKASH web press customers are educated enough to understand this paradigm and keep their machines in good condition,” mentions Saurabh Gupta.

However, Malayala Manorama Group of Publications has another point of view regarding AMC. “All electronic equipments are under AMC so that spare parts and technical support is available. First line maintenance is done by our in-house technical staff and at least one person in the company has been to abroad for training in the different makes of CtPs. Software upgrades are done as and when released by the manufacturers. So, there is no software maintenance.

About the aspect of AMC at Dinamalar, Narayanan VS mentions, “Today’s web presses are highly modernised and automated. It is very expensive to employ qualified personnel with the right caliber (knowledge of automation) to maintain these automated presses. Even if we employ a right person, his knowledge will become obsolete within few years since the automation industry segment keeps on changing. Hence the concept of AMC becomes more significant and cost effective solution for maintaining automated web presses especially in the form of remote assistance and telesupport. Nevertheless, we have gone for AMC only for electrical components in Manugraph presses as well as software and accessories like auto registration, auto ink filling stations and spray dampening. He further says that on the mechanical side, their strong in-house maintenance team manages the maintenance with good stock of spares.

Stressing on maintaining hardware and software at Dinamalar, Narayanan VS says that they have latest ones and all hardware are updated once in two years and software as when new versions are released and if found necessary. “Some of our (fully automated) CtP systems are run without operators. Periodical maintenance schedules are in place to keep our pre-press equipments in good working condition. Moreover we have AMC with our pre-press supplier who carries out necessary inspection and maintenance work regularly,” he adds. And for Sakal Media Group, maintenance of processor every week is mandatory with replacement of chemicals. CtP maintenance part is as per weekly or monthly schedule and also software up-gradation as well as new software trails like ‘ink saving’ software and ‘fanout’ is necessary. The group takes care of computer hardware and software upgrade once in three years for adoption of latest software. In this respect, Umasadhan Mudly says, “Ananda Offset has been using thermal CtP and the offline plate processor for our commercial production since 2007. We use Prenergy Evo workflow and Preps Imposition software. We also print commercial magazines with Staccato FM screen which is an additional facility on thermal CtPs. The software is very user friendly, it does not require too much maintenance but the hardware is under AMC by Kodak. They attend the scheduled periodic maintenance and also during breakdowns, if required.”

Further, Umasadhan Mudly says that since the thermal CtP is very stable, a few breakdown maintenance did occur during last seven years of our using. “We have been updating the software with the help of Kodak service provider whenever the updates are available. Besides this we have been using a colour proofing system by using best calibrated printers and are planning to install EIZO monitors to get good reproduction with much dependency over the laser printouts or proofs. These operations of pre-press are indeed the backbones of the good quality printing,” he elucidates. In this context, RK Dutta explains, “Pre-press software does not need maintenance often. However, updates are necessary. The servers which host the software have to be robust.

For critical applications it is advisable to have real time duplicate servers, in case one fails the other takes up the job automatically. Maintenance is required in the CtP machines and the plate processors. Here also we have a maintenance schedule. This takes care of daily maintenance needed and periodic maintenance too.

For CtP machines and the processors it is advisable to have AMC. This is because these are imported machines and electronic and mechanical components are not available in the open market.” Referring the customers of J Mahabeer, Vishwanath says, “Since the capital costs of web offset machines are very high, customers do not prefer AMC. They either have their own team for maintenance or take support from us as and when required after warranty period.” Umasadhan Mudly of Ananda Offset opines that AMC for any machine means dependence on others, which is not always realistic for web presses as we cannot get the correct and effective support during any exigency.

“On other hand, for web presses from overseas, AMC charges will be very high if all the presses are covered. So, the suggestive plan remains is to train our maintenance team by the experts from the manufacturer. They will be able to perform various maintenances of the press independently, which will be cost effective,” he suggests.

Furthermore, Umasadhan Mudly explains they do all types of reactive, scheduled and preventive maintenances by their own team at Ananda Offset under the supervision of experienced maintenance personnel. “However, for overhauling of presses need, we do take some support of outside engineers from Indian service providers of overseas manufacturers. But in case of some press utilities and accessories like air compressors, chilling plant, UPS systems, DG plant, LPG plant for commercial presses, etc we go for the AMC concept. The cost for entire AMC for other utilities not too much compared to the cost of permanent employee for providing the same service from our company. Another reason behind this policy is to concentrate our maintenance people in their own task rather than versatile fields. In this way our maintenance team will remain more efficient,” he reasonably details.

“In today’s competitive era, quality is a prime factor. Quality output from any machine depends on machine’s regular performance. To get good performance, machine maintenance is a key. And maintenance of machines with computerised pneumatic controls requires special skills,” mentions Bhausaheb Patil of Sakal Media Group which has fully-trained in-house team for maintenance activities. But in some cases, they depend on OEM’s engineers for special works like bearer pressure setting, level alignment of machines and folder settings.

Malayala Manorama Group also works in its own maintenance way about which George Jacob says, “We do not have AMC for printing presses as it is more cost effective to do it in-house. Sometimes maintenance calls span 24 hours or more or could arise between 12 midnight and 4 am. Since newspapers have very short shelf life (99.5 percent home delivered) delay must be avoided, otherwise delivery of competition will increase.” He reveals that the group gives top priority to maintenance. But in reality, there are some peak periods when supplements are a daily affair (generally occupying for a maximum period of two weeks at a time) which does affect maintenance schedules.

In a similar tone, RK Dutta of Prabhat Khabar articulates, “We do not feel that AMC is very suitable for web presses because of certain reasons, such as nonavailability of vendor engineers at the time of emergency requirement, high charges, etc. “It is always ideal to keep an in-house maintenance team headed by qualified engineers,” he opines adding that Prabhat Khabar has its own welltrained maintenance team. Shirish Shanbhag of Manugraph India agrees that most newspaper printing houses have their own maintenance teams and they can take good care of their machines by themselves.

Online maintenance service

In today’s er a of i n s tant onl ine communication or data transfer, web offset manufacturers finally grab this opportunity to offer their clients ‘online maintainance services.’ Prakash Web Offset boasts of its latest web presses having equipped with state-of-the-art control systems in which remote diagnostic is a standard feature. Saurabh Gupta elucidates that various issues are now resolved remotely, their customers have really started liking this feature not only for the reason it does improve service time drastically but also give them peace of mind for the fact they never feel far away from Prakash Web Offset.

In their online maintenance service, Manugraph uses a software system by which they can do remote diagnosis. “It has been highly effective so far. We even use it for our customers overseas and quite useful to those based in interior/remote regions of India as well,” says Shirish Shanbhag.

Spare parts: keeping handy

Regular maintenance services always warrant some replacement of spares. To the best satisfactory levels of their customers in far and near corners of the country, Prakash Web Offset supplies frequently required spare parts to store at their customers’ places. Prakash Web Offset generally supplies essential start-up spares along with the machines and they guide their customers about the parts that should always be kept handy when required.

George Jacob reveals that Malayala Manorama Group of Publications always depend on official vendor for eleventh hour replacement of spare parts as third party vendors may not have those parts. “We do buy non-critical replacement parts from third parties,” he mentions. Sakal Media Group is quite attentive in this concern, “During preventive maintenance work, we can assume the life of spares by our experience. Spares of folders like cutting knife, foam bar, cutting rubbers, folding knife, gripper blade, puncture needles, nipping runners, rubber rollers (its bearings), blankets, pneumatic components, etc are replaced as per our predetermined life of spares,” explains Bhausaheb Patil adding that such practice helps them a lot in keeping their printing machines healthy all the time without a single day failure.

Always alert about spare parts, Sakal Media Group keeps a ready list required for printing machines and its related equipments. The group is known for maintaining minimum inventory level of spare equipments. Bhausaheb mentions, “But in case of urgent requirement of spares, apart from what we keep in store, we tie up with third party vendors who support us in critical situations which however happen very rarely.” RK Dutta reveals that something or other type of needful replacement of spare parts is always identified during regular maintenance services at Prabhat Khabar. “We generally get good support from our vendors at the times of urgency. Though we also opt for third party vendors for certain minor spares, major support comes from our regular vendors,” he mentions.

In the similar tone, Malayala Manorama Group of Publications keep substantial quantity of spare parts as repairs have to be immediate – even during the warranty period, in which manufacturers keep spares at the group’s site at their costs. “Post warranty we buy and stock essential spares. With our 11 printing plants, we keep some spares at hubs (feeding upto 3/4 plants) and some locally at each plant,” says George Jacob adding, “Items like bearings, belts, rubber rollers, cutting rubbers, etc have to be periodically replaced before failure. Dinamalar boasts of its vendors who are ready for support round the clock, especially Manugraph and Ferag teams, with their efficient and well-organised services. “We have never changed the vendors for the last two decades. Our vendors know the importance of spares, services and support. So, we have never faced the need to opt for a third party vendor,” he adds.

“Being a maintenance expert we can say ‘prevention is better than cure’ i.e. some regular or schedule maintenance warrant some replacement of spares such as cleaning, greasing and oiling preventing the wear and tear of rotating/moving parts of the machine. But one thing we should keep in mind is that the lubricant quality must be good and must be recommended by the machine manufacturer itself. We use synthetic lubricant oils and greases (Mobil) though their cost is high compared to other lubricants for the critical and major bearings and the gearboxes as recommended by OEM. Never compromise with the price of the regular maintenance which can save the life of too much critical and costly spares in future,” asserts Umasadhan Mudly.

Regarding the eleventh hour support from vendors, Umasadhan Mudly reveals, “We get very good support from our vendors at any emergency situation. They even support us by giving the new spares or repairing damage parts of the machine during the non business hours also. They also give priority than others spares/repairing jobs to us like a ‘press’ category type. Rarely, we have to take action by searching the spares directly from the local market to fulfill our requirement. Our engineering team head gives the specification for retrofitting/replacing defective part to their subordinates; they buy it from the local suppliers/vendors directly. We are happy with our existing spares and consumables vendors, hoping the same in future also to run the presses smoothly.”

Same is the process Shirish Shanbhag mentions about their customers using Manugraph presses, “We always advice our customers to keep stock of emergency spares on replenishment basis. By and large our customers do follow the system which has proved beneficial a lot.”

Mailroom maintenance

Ever since the advent of fastest moving web presses, importance of handling printed newspapers is becoming very critical day by day as a result of increasing circulations. This is why newspaper houses dedicate their best level to keep all paraphernalia in mailroom really fit and fine on everyday basis. RK Dutta agrees on this for Prabhat Khabar, “Handling of printed newspapers depends on the quantity one prints. In our presses we have batch counting process in the machine folder. The newspapers are then stacked and packed as per the requirements of the vendors and dispatched. But this is done manually in presses.”

Though they do not have add-on features like sticker applicators on front page, etc in their mailroom, Prabhat Khabar does offer half jackets flap open, French windows, Panorama spread left and right open, double spread poster, etc. Their mailroom is not automated except the batch counting and bundling machines which can be maintained by press operators/maintenance team. “Yes, everything goes fast these days, our printing machines deliver 60,000 copies per hour. We have installed Schur mailroom system to suit the capacity.

Since our presses are installed upstairs and dispatch department is at ground floor, this mailroom system featured with single copy gripper conveyor and fully-automatic stacker helps us to bundle batches as per the requirements of newspaper vendors. In order to keep Schur perfect all the time, we do regular preventive maintenance by checking its gripers, springs, bearings, settings of pick up stations and stacker regularly,” says Bhausaheb Patil adding that Sakal Media Group locally manages to get spare parts almost as the original ones.

Everything is at ease at Dinamalar where equipped Ferag mailroom system which is capable of handling maximum press speed of 70,000 copies per hour. “Though we don’t use sticker applicator, our mailroom is equipped with other applicators like glue, fragrant applicator, ultra violet curing in some of our editions,” says Narayanan VS adding that they follow mailroom maintenance schedule as per Ferag’s recommendations. About their team maintaining mailroom, he says Dinamalar’s maintenance team is capable of handling both web press and mailroom equipments. Since their machine operators concentrate only on production run, the maintenance team is trained separately for mailroom systems for both electrical/electronic and mechanical operations.

Sakal Media Group has recently developed in-house gluing system for their weekly booklet Family Doctor. Though the group does not own any add-on features like sticker applicators and other innovative technologies, the group is now looking ahead to adoption of these innovations. Apart from the press operators, Sakal has its own maintenance team in which they have trained 2-3 persons from the dispatch department for solving running issues related to mailroom, such as newspaper delivery which comes out from folder, stacker bundling, etc.

Mailroom system at Malayala Manorama Group of Publications is quite in significant way. The group has two types of mail room operations. At some centers they have limited pagination capacity, so supplements are printed earlier and inserted into the main issues during the main night print run. At other centers, they have higher page capacity and balloon formers, so the supplements are printed with the main issues. “Inserters could only be run at 50,000 cph for four-page supplements on 42 gsm paper, so all future systems will be with higher pagination,” according to George Jacob.

Mailroom systems post inserters at Malayala Manorama Group of Publications are operated by Circulation Division staff (packers) but maintained by engineering staff. In order to keep the system hassle-free, their daily, weekly and monthly maintenance schedules for conveyers, inserters, pick-up stations, stackers, wrappers, strappers, etc are maintained by a separate mailroom team consisting mainly of technical staff and cleaning workers.

Being a magazine printer, the idea of mailroom at Ananda Offset is stacker bundler of the printed formats. “For most of our printed copies of magazines, we have 16 pages A4 size folded format, sometimes 8 pages slitted B5 size folded format. We have two stacker bundlers in-line with folder connected by some additional belt roller variable speed type conveyors to perform the mailroom/dispatch the printed forms to binders/vendors. We have been getting the strapped bundles of quantified formats as per our requirement. All operations are automatically controlled by PLC system for stacker bundlers and AC/DC speed control drives for conveyors,” explicates Umasadhan Mudly.

Ananda Offset does not have separate team for mailroom since the operation involved in Kolkata or estern region is very less compared to newspaper mailroom. The stacker bundlers and conveyors are maintained by the company’s own press maintenance team/operators. In this respect, Umasadhan says they do keep the inventory for the different types of belts, bearings, motor drives and control cards, etc for maintenance purpose.

All-time healthy maintenance

Now the newspapers engaging in proper and regular maintenance reveal how they maintain the practice to keep their machines all-time healthy. Malayala Manorama Group of Publications has a well-maintained mix portfolio of machines in which the group had only indigenous presses till 2013. But in 2012-13, they installed two used imported presses. What has been framed as next level plan of the group is to install five new imported presses in 2014-15. But Prabhat Khabar equips India-made web presses. And for Sakal Media Group, they use India-made web presses for production but few add-ons in the machines, such as technotranse spray dampening system, QuadTech colour registration system, AC drives from Siemens and Schur mailroom system are imported ones.

Since machines have end number of peripherals like rollers, blankets, colour registration system, washing devices, etc, there are ways every newspaper tackles their maintenance. In this respect, George Jacob reveals how Malayala Manorama Group of Publications deals in this context, “We have a key result target of 98.2 percent press/machine up-time for machine operators. As performance appraisals are tied to achievement of key result areas, it helps to achieve the goal.” He further elaborates, “However, to be honest, with our prior ‘indigenous only’ policy, it was extremely difficult to achieve ‘on-time’ percentage of 90 percent which is the target. Other than press-related issues, delays are also caused by defective materials, late receipt of advertising materials and editorial delays. The group has a separate team of 2-4 printers who do these tasks during the day. During peak seasons as it operates to maintain mailroom system, they have daily, weekly, monthly and annual maintenance schedules. But for some tasks, Malayala Manorama Group of Publications hire engineering personnel.

Narayanan VS says at Dinamalar, they strictly follow scheduled preventive maintenance programme which helps them to keep presses in good condition all time. “With day production, it is bit tough to maintain all the peripherals. But with right team sprit we are able to manage maintenance schedules. We have a separate team for maintenance work. Though our operating team concentrates only on production, they are well trained in maintenance work too,” he adds. At their end, Bhausaheb Patil says Sakal Media House has important approach in this chain of thoughts. “What breakdowns are typical for printing machines? The classification of breakdowns is carried out by maintaining day to day break analysis. Again, we categorise this type of mechanical maintenance breaks, electrical maintenance breaks and operator related breaks. We try to minimise breakdown maintenance by doing proper preventive maintenance as per schedule. Thus we keep our printing machines healthy.”

Sakal Media Group boasts of a separate maintenance team to look after peripherals like rollers, blankets, colour registration system, washing devices, etc. The group has prepared schedule of preventive maintenance of rubber roller settings, roller washing device, printing machine cleaning, registration camera, sensors cleaning, etc that keeps on monthly planner for all above activities. Also, Sakal Media Group maintains blanket life by maintaining ‘Number of Impressions’ on towers and rubber rollers record for its life, spares parts record, etc. As per all these records the group eventually maintains minimum inventory levels. For Prabhat Khabar, RK Dutta explains, “If you have large print orders as we have and multiple location printing, you have to have a separate team for maintenance. We have a separate team which carries out maintenance. This is done generally in the day time when hot printing is not going on. Every unit of the machine is cleaned, rollers are adjusted, blankets & packing checked for correct pressure, pneumatic components are cleaned and checked, alignment of registration motors, etc.” This is part of the company’s ‘press ready’ procedure. Besides these, maintenance is done as per the scheduled requirements such as oil changes, blanket changes, roller changes whatever is required as per schedule at Prabhat Khabar. There is also a part of capital maintenance as RK Dutta mentions, “You have to replace brushes, bearings, gears, etc, after several years of running. Above all you have to be prepared to cope up with sudden breakdown maintenance requirement.” As far as a web press constitutes various parts that need cleaning and lubrication daily, RK Dutta explicates that every machine has parts which need periodic inspection and replacement. “All these have to be brought into the maintenance chart in the computer. Rigorous monitoring and inspection of the maintenance schedule is needed to keep any web press running all the time. You have to have a list of inventory also for items which you should maintain all the time. It is vitally important that you conduct regular training programmes for your operators also,” he mentions adding that if operators are properly trained and follow the standard operating procedures then breakdowns are lesser and training also improves the machine’s life and quality of printing.
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