SPECIAL FEATURE
Mailroom automation trends
in newspaper productions

A move into a secure future investment
Constant increase in circulations of regional dailies and titles in the Indian newspaper market has fuelled a momentum of growth that has been forecasting to be sustainable. But rationalisation is called for – and that means process automation. When it comes to counting on process automation, it’s worth taking a closer look at the modern mailroom technology. All About Newspapers captures here ‘automation’ paving its way for all innovative operations between the press and loading dock. Mailroom majors like globally acclaimed Ferag as well as Newstech, Technicon along with some leading newspaper houses, such as DB Corp, Anand Bazaar Patrika (ABP) and Mathrubhumi articulate the opportunities, advancements and news functions of automated mailroom systems.

As technology grows with requirements, modular mailroom systems meet the needs of newspaper printers of all sizes. An entry-level solution with newspaper transport and bundling can undergo a gradual upgrade with new production steps. Such upgraded technology offers a high level of investment security. A big ‘thumps up’ to sensible increments of global mailroom majors like Ferag and Muller Martini as well as those in the lead at domestic level, such as Newstech, Technicon whose process automations in mailrooms provide right tracks to many newspaper production houses viz. DB Corp, ABP, Mathrubhumi, etc.

Ferag a synonym of mailroom system

Ferag’s conveyor and bundling system is the start point for a promising future. By opting for UTR conveyor technology and MultiStack compensating stackers, most of the major newspaper printing houses in India have placed themselves on a footing that enables industrial-scale processes.

The new conveying and bundling combination incorporating the High Performance Conveyor (HPC) and the High Performance Stacker (HPS) is based on the proven UTR/MultiStack concept. The new technology unites Swiss engineering quality with a favourable price/performance ratio and forms the ideal entry-point to mailroom automation.

Entry level & value creation: For programmed bundle production and inline topsheet printing, Navigator Light is available as an entry-level version of Ferag’s Multitouch control. The modular design allows functions to be activated when required in the future (the zoned inserting process, single-copy addressing, etc). One upgrade with far-reaching potential is the inserting process. It gives newspaper publishers a chance to access new revenue sources by integrating into the mailroom the insertion of advertising supplements into the newspaper. Today in India, supplement inserting is often seen as direct competition to print advertising. Publishers are apprehensive about lower advertising income and reduced paginations. Business with supplements, however, should be seen as complementary advertising and as such constitutes an additional revenue source.

Ferag’s inserting technology matches the performance/requirements pyramid in newspaper production precisely. The solutions extend from small-scale, standalone installations for offline production (MiniSert) through EasySert and RollSert technology for the mid-range to highperformance MultiSert-series inserting drums for the integrated online inserting process.

MiniSert for smaller circulation: On the baseline is MiniSert for processing smaller newspaper circulations. When making the move from manual to automatic inserting, Ferag's smallest inserting line will be the right choice. The line operates independently at a speed of 20,000 copies an hour. On the one hand, it can be integrated as an independent solution into mailrooms of all sizes; and on the other side, this offline inserting line is the perfect addition to Ferag’s conveying and bundling technology incorporating the High Performance Conveyor and High Performance Stacker. MiniSert grows as requirements grow: from the entry-level configuration with two supplements it can be expanded to twelve inserting stations in paired steps.

EasySert and RollSert for mid-field: The mid-field of the performance pyramid is covered by the EasySert and RollSert concepts. These inserting systems operate in combination with a modular gathering line that can be upgraded in pairs to total 40 hoppers. With such a big range, in addition to applications in newspaper production, EasySert and RollSert are equally suited to assembling advertising packages with selected contents. EasySert runs at up to 30,000 copies an hour while RollSert at up to 36,000 copies an hour. Both machines can be operated as independent systems offline, or online, connected to the press.

Flexibility-tailored MultiSertDrum: At the tip of Ferag’s inserting system performance are the inserting drums in the MSD high-performance class. The three MultiSertDrum models (MSD2-C, MSD-M and MSD-H) differ in size, the number of infeeds, and production output. The Ferag concept allows production on MSD inserting Apart from improved value creation, a new publishing quality and the potential for higher advertising revenue, there will be greater utilisation of printing capacity, and invested capital will be used more profitably.

The add-on functions come into their own specially when linked to the inserting process in the inserting drum, content produced on the newspaper press is combined with a cover printed in sheet fed offset or heatset, before being stitched and trimmed inline. Print products created in this way unite the exterior image of a glossy magazine with the up-to-date content pages of a newspaper.

Right tools: Differences are born out of the right tools. The modular concept allows as much automation as required at a given time, within budget. A simple solution for the conveyor process and bundling can be upgraded in stages to become highly integrated and productive postpress processing technology. It is this intelligent, technology to be run online and offline. All three models from the MSD series can be operated manually via a pre-collecting line with hopper stations, or connected to a fully automatic storage and buffer system incorporating MultiDisc winding technology. More than 500 of Ferag’s state-of-the-art inserting lines are in use across the world. In India, current operators of MSD inserting technology from Ferag are at The Times of India (two MSD-M 2:1 units in Mumbai) and The Mathrubhumi Printing and Publishing Co (12 MSD lines – partly 2:1 – in Kerala).

Add-on functions: The modular Ferag system allows the structuring of print products extending far beyond classical newspaper production. Add-on functions like trimming, folding and stitching permit publishers and printers to expand their offering to include semi-commercials. open system that allows a host of options and gives printers the certainty of making a secure investment in the future. The print market in India is developing and changing. Whoever has the right tool at hand will be among the winners.

MemoStick boosts ad business: Next to advertising inserts, several newspaper publishers and printers are using the MemoStick advertising format as an attractive revenue source. The self-adhesive labels are applied to the front page of the newspaper and generate a lot of attention. They are easy to remove from the print medium and remain in the possession of the reader, regardless of where the newspaper ends up. MemoStick is especially suited as a coupon for sales campaigns to get more potential customers to a point of sales, raise the profile of a product and boost turnover.

Swinging of ABP into automation move

In the early 1980s, in order to capture advertisers who had no desire to create gray-scale versions of colour ads, they could place with ease in colour publications, forced newspapers in India to migrate from black & white era to colour printing. Almost during the same time, it was also felt that manual counting – bundling of finished product not only entails delay in market reach but also possibilities of error and huge dependence on large number of workforce.

“Slowly some automation in the mailroom was coming mostly in the form of simple belt conveyor and stacker located adjacent to the printing press. Where there was a shortage of space 90 degree conveyors were used. Still for most of the small to medium printing centres with low speed presses, this was the most cost effective and simple solution. Earlier generation stackers could only form standard fixed bundles of desired quantity,” explicates Somnath Guha, associate vice presidentengineering, ABP Pvt Ltd.

But Somnath perceives that the presses with higher speed, to achieve accuracy, different bundle size requirement and complicated work flow, that technology became irrelevant. “In most modern presses, following automation both in terms of hardware and software is gaining popularity,” he observes.

Gripper conveyor system: There has been a remarkable improvement in gripper technology. Modern grippers have minimum contact area along with special material to reduce marks on the paper. “Of course, the system is integrated to the press control desk for single point operation. Splice, Skew Copy Detection is inbuilt in the system, which automatically recognises and redirects defective copies to a different waste station,” explains Somnath.

To economise, he says some innovative metallurgy has also been developed to replace steel tracks and a separate delivery station is connected to the conveyor to take out defective copies in bundle form. Pick-up station: From earlier days of pneumatically controlled pick up station with lots of mechanical drives in the form of gears, belts, today’s equipment is operating on ‘direct drive’ technology with synchronised control system. According to Somnath, nowadays alignment of pick-up station with respect to folder delivery can be done within few seconds. With all these technologies pick-up of very low paginations are also perfect.

Stacker: “Probably major automation and upgrade was incorporated in this section. Earlier days multiple stackers used to be in operation due to high cycle time. Also the operation was entirely pneumatic. In new generation stackers the drive technology is purely servomotor driven. This ensures lowest cycle time including pressing to move trapped air out and forming brick like bundles,” asserts Somnath. From earlier days microprocessor-based control system has upgraded to industrial PC-based system. Adjustment of bucket with respect to product size is now just pressing a button. From earlier days pusher system the bundle is now guided by a belt for gentle exit.

In addition to above basic items following items are gaining popularity in India for faster & automated operation. Programmable control system: To define bundle size and routes for distribution along with storing of production data as well as configuration this becomes a part of automated mail room system. “Production progress gets continuously updated and production time for respective routes/ agents is recorded. There is a seamless integration of machine control with the corporate ERP system which helps getting data directly from distribution department,” explains Somnath.

Top sheet printing system with in-line printer: Top sheet for the specific route as programmed are printed and applied on the bundle automatically. This specific automation reduces manpower involvement with zero error.

Plastic wrapping & strapping: After top sheet is applied, automatic plastic wrapping and strapping is done to form the final bundle.

Bundle conveyor to truck loading: “For newspaper printing plants with high circulation along with multiple zones/ routes this system becomes equally popular even in Indian context,” mentions Somnath. After that the bundles are automatically loaded to the respective vehicles through some conveyors whose height and length can be adjusted. A laser scanner reads the bar code of top sheet and directs them accordingly. Inserter: Somnath says, "Mostly due to external pressure and time required for manual insertion of pre-printed sections publishers are going for inserters. Various choices are available depending upon production volume, cost, etc. From semi automatic to full range of automated inserters with storage provision for pre prints exist in the market."

In his final word, Somnath remarks that for semi commercial use further folding (quarter fold) and stitching system can now be integrated to the mailroom system. This can be followed by a trimmer to form a magazine like product.

Newstech anticipates need of automation

The automation and functions available from the mailroom system suppliers are single copy conveying/belt conveying of the newspaper stream coming from the press folder; individual copy addressing; online inserting of supplements/advertisement materials; exact counting and counter stacking in bundle sizes as required for distribution; bundle addressing; under wrapping or plastic wrapping the bundles; shrink wrapping or cross strapping bundles the product is finally packed and sent to various distributors, for getting newspaper copies to individual houses/vendors, in time.” Bare necessities: The basic mailroom systems consist of newspaper copy conveying using belt conveyors, counting & counter stacking in good quality stackers to make standard bundles or variable size bundles as per distribution requirements, plastic wrapping or under-wrapping and cross strapping and bundle conveyors to take bundles for delivery up to the vans, for distribution. “The stacker could be programmable to make the bundles as required by distributors of odd sizes, to Newstech anticipates need of automation and finally truck loading, as per distribution requirements.

Most critical department: Updates on these functionalities, Roy Alex, MD, Newstech India mentions that there is a growing need for automation in the mailroom area, as the presses have become faster, with more colour and therefore the production demands less manual handling but more automation. “The mailroom area is the most critical department in the production process, because it is in the mailroom that reduce the ‘return’ of unsold products, i.e. distributors only order the quantity they can sell,” Roy points out.

Sophisticated system: The more sophisticated mailrooms include single newspaper copy conveyors; advertisement/ memo sticker applicators; single copy addressing; inserting of ‘editorial supplements and advertising ‘handbills’; counting and counter stacking to make newspaper bundles—programmed to make ‘variable size’ or standard (50/100/200 copies) bundles; bundle address application; single copy or bundle under wrapping or plastic wrapping; cross strapping and/or shrink wrapping, as the need many be, based on the size of the bundle.

Need of automation: “The need for automation is growing even in the smaller and medium size national and regional newspapers as the presses are becoming faster with more colour and ‘labour’ getting more expensive and often erratic,” mentions Roy adding, “It also saves ‘printed waste’ as the exact number of copies are printed, without the need for printing extra copies, as per production requirements, to meet the distributor’s order.” But most of all, a mailroom system helps save time, as the last bundle would be ready for delivery within two min after the end of printing. But in case of manual system it takes up to 25 – 30 min. Now, automation in this area of production – post printing – is very important in improving the efficiency and productivity of the newspaper production system!

Indigenously in Technicon way

India has finally woken up to the importance of automation in the mailroom. Publishers have realised the fact that mail room automation is not only highly cost effective, but also dependable and results in saving time and eliminating human errors. Being one of the pioneers in indigenously producing mailroom automation equipment since the year 2000, Technicon India has literally enabled even small to medium scale publishers to reap the benefits of mailroom automation which was earlier the domain of only the rich and the famous, so to speak! “We at Technicon India have witnessed the market evolve exponentially from wanting to acquire the very basic Automation Equipment to now wanting completely unmanned automation equipment starting from the press folder to loading the product inside the van,” informs Rajiv Gandotra, MD, Technicon India.

Cost-effective automation: “Bearing all the advantages of automation in mailroom system in mind, we have come to realise that the mailroom automation has now acquired the status of not just a money and time saver but also that of a revenue generator. We have kept our ears to the ground and have always moved with the times, indigenously developing various machines each year and today we offer almost all automation equipment required in the mailroom,” says Rajiv. String of automation equipments Technicon India proudly manufactured include: overhead conveyor systems; programmable counter stackers (from 20,000 cph - 80,000 cph); sheet under wrappers; plastic wrappers for bundles; online strapping machines; bundle movement automation; van loading telescopic conveyors (transporting the bundles right inside the truck).

Two innovations: Technicon has now developed two first-of-their-kind machines in India. STREAM Separator with its unique technology allows the publisher to double or even triple their production output in real time, almost like magic, depending on the number of pages and printing units. “In layman’s terms, what was being printed in six hours can be done now in two hours, which in turn results in tremendous savings in money and time, giving rise to the opportunity to take on more work. This concept is a first-of-its-kind never seen in India before,” explains Rajiv.

Secondly, INSERTER for inserting supplements into newspaper (online/ offline). “The Newspaper Big Daddy of mailroom automation equipment will soon be launched for the first time in India by us in the coming months. This is one machine that every publisher aspires to have in their mailroom, but due to prohibitory importcosts, had to stay away from. The installation of this machine will result in eliminating the vast workforce required for inserting supplements into the main newspaper,” shares Rajiv. Since these operations will be done in real time, it basically means that the last copy is dispatched as soon as the printing is complete. Ensuring that all the supplements are inserted into each and every newspaper, leaving no Indigenously in Technicon way room for human error and ensuring that the readers get all of what they pay for. New momentum: “Today, the Indian publisheris more aware and demanding, which has made us push the envelope, upgrade and develop new systems, keeping in tune with the developed western markets, yet being flexible enough to understand individual needs and customise equipment to suit the customer's requirements, at an affordable price,” observes Rajiv.

Team Technicon India believes that the forthcoming years are going to be very exciting for the mailroom industry and they look forward to seeing publishers across the board introducing automation in their mail rooms. In this connection, Rajiv puts his final word of mutual relationship, “We want the markets to expect more challenging and path-breaking solutions from us so that we strive to rise above and beyond their expectations.”

Mathrubhumi foresees tailor-made mailroom

It was in the 1980s that mailroom was realised as a necessity in India. It was the period of transformation in print. From hot metal, dailies were turning to typesetting. All out awareness in adopting newer technologies for coldest web was catching up. Quality was becoming more and more important. On the question of post press automation, Bhasi PT, general manager - Production & Maintenance, Mathrubhumi Printing & Publishing Co Ltd explains that post press in those meant packing. “Or packing machine was the first component of mailroom that came into field. Even counting used to be manual. Of course, the batch counting was done by printing machine. Strapping and cross strapping were the main modules. Pre-printed labels were manually applied to bundles,” he asserts.

Bare necessity: Southern part of India where rain was regular, wrapping with HDPE film was also needed. So the packing line included a wrapping module also in the region. Many newspapers had stream conveyors and counter stackers as well. The stream conveyor carried the paper upto the bundling/despatch areas. Compensating counter stackers counted the copies in beautiful bundles and transported them to the packing lines. “It is in this backdrop we have to see the present mail room and its future automation possibilities,” says Bhasi.

Innovative change: As the changes keep ushering with time gripper conveyors are replacing the stream conveyors. Medium and large newspapers are already witnessing this shift in their plants. Why? Reasons are many. In this respect, Bhasi explains, “The stream conveyor used to result in set off to a great extent. The ink transfers from one paper to the adjacent copy results in marks on images and even on non image areas. Where manual counting was the practice, marks - maybe by packers and finger marks were the defects. Stream conveyors got rid of these defects but induced the set off additionally. Gripper conveyors grip the copies in a much more decent way – may it be parallel to the spine or to the second fold.”

Each gripper is indexed and the system identifies copy in each gripper. Beauty of indexing is that gripper conveyor can take copies through unusually complex routes which is practically impossible with stream conveyors.

Advent of inserter: Inserter is the module which is rarely installed even by large newspapers. As the name indicates it inserts preprints into main jacket. This means sending the different bundles of main paper and preprints independently is no more there. This job is done within the premises of the print shop. The preprints (heatset, cold set or brochures) printed at convenience is inserted into the hot run product (main jacket). The properly inserted bunch of each copy goes to the counter-stacker.

Bhasi informs that the programmes in the system ensure that any copy short of the intended preprints does not go to the counter stacker. Instead, these go as overflow to another designated area from where the main jacket and preprints are recovered for further processing. With proper production planning, practically any number of preprints becomes a possibility. “At this point, we should not forget that the storage arrangement for preprints attract huge investments in the Indian context. As we talked of indexing each gripper, this indexing identifies copy in each gripper individually, this prevents the system from dropping preprints into the pockets of inserter where there is no jacket – for reason what so ever,” he adds.

Labelling module: “Labelling is another unavoidable module for automation. As per the data base requirements of distribution, files provided to the system provides label addressed to individual distribution agents. In some systems, we can even print personalised messages. The designated copies can be inserted with the needed preprints only. Further, the indexing can be extended to support personalised mailing,” says Bhasi. He further mentions that automation can be used for memo tagging also and preprinted tags with adhesive on backside are precisely possible to be pasted on to the copy.

Card gluers may also attract good attention in future. These may be used as reminders etc or for tear off coupon purposes. In addition, online rotary trimmers also will be used for better productivity in future. In this context, Bhasi explains, “Along with online gluing/stitching, the online trimmers will substantially enhance production capacities as well as bring down the production cost of value added print production.”

Auto-loading system: Telescopic systems for automatic loading in delivery trucks will find greater applications in the despatch area in years to come. In nutshell, the near future will have mailrooms tailor made not only for available space but also catering to the exact needs of the production facility and demographic peculiarities. Mailroom will showcase models which will redefine finer details of our vision. Wisdom will play the vital role to identify the appropriate ones to enhance the capacity base and revenue streams.

DB Corp’s node to the innovation in mailroom

Mail room is equally important as printing press so as to timely deliver the newspaper to the market. For DB Corp or Dainik Bhaskar Group, timely delivery of the newspaper is not the only daily challenge of a newspaper publisher. “In today’s world of competition and cost pressure, unit costs have to be reduced and production quantities per unit of time have increased. In order to target specific readers or group of readers, advertisers and publishers are placing more and more emphasis on zoning, requiring that certain editions be supplemented with targetspecific editorial articles and commercial inserts for such groups or geographic regions,” explains Sharad Patil, GM, DB Corp. Of course, the mailroom is increasingly becoming a place where sophisticated marketing products are created, using technologies like conveying, buffering, inserting, building and routing bundles, and if required palletizing and controlling, stitching and trimming.

“Some production houses in India with large circulations have already invested in mailroom automation to be independent of large and sometimes unpredictable labour force required for manual handling. Smaller centres are still by and large labour oriented; where counting and stacking is automated by stackers from Indian suppliers like Technicon,” according to Sharad.

Conveyor systems: It has become more common to separate dispatch area from press, to enable this belt or gripper conveyor systems being used very commonly by production houses. “High speed presses at production units use gripper conveyor systems which have high degree of automation to further integrate them to buffering and storage, inserters, stackers and loading systems. Sophisticated conveyor systems pick and identify copy for further process till loading system. Such tasks are often handled by Mailroom Production Control System from Muller Martini or NOVA Control System from Schur,” mentions Sharad. It is always wise to look at automation options offered by the suppliers considering future expansions and automation up-gradation.

Buffer in gandstorage system: Nowadays mail room manufacturers do offer buffering and storage options by roll systems. Thus it has now become easy to preprint sections during the day, wind them onto rolls, store them automatically and take them out of storage for night insertion run. “True, such buffering system allows the press and mailroom to run independently, at maximum speeds, with maximum e fficiency and economy,” says Sharad. And the high-rack storage system is where production houses can temporarily and economically store a wide range of preprinted sections and commercial supplements in smaller area, saving space. Insertion: Sharad explains that inserters are used where preprint sections are stored and need to be dispatched with main jacket. There are large varieties these days with speeds from 20,000 to 75,000 copies per hour. Multiple preprints or flyers can be inserted to the main jacket.

Stackers and packing lines: “Stack-Pack line is the heart of the mailroom systems where the complete products are counted, bundled and packed before it is finally dispatched to the market. The packing lines are nowadays equipped with programmed bundling facility and bundle addresser to identify the destination of the bundle,” mentions Sharad. The packing lines are online with facility to under wrap, plastic wrap DB Corp’s node to the innovation in mailroom and strap the bundle to prevent transit damages.

Loading systems: Mailroom Control System along with Bundle addresser handles the automation of loading systems. “Many newspaper production houses use automatic loading system to minimise manual handling and faster dispatch. This also makes the dispatch area vehicle movement smooth,” asserts Sharad. Interactive ads: Flexible or interactive ads play vital marketing tools. As newspaper advertising becoming more and more innovative to make the advertisement more ‘visible’ add on attachments like card and sample gluing systems for MemoStick, sample pouches or cards are used a unique and exclusive advertising format for the print products, whether it’s through prominent placement or eye-catching design on newspapers and magazines. “Such attachments can be installed online with gripper conveying systems or offline with belt conveyor feed, offline ones will have speed limitations,” says Sharad.

Folding and stitching: “So as to reduce the total production time of magazines, attachments like Fold n’Stitch from Ferag and similar products from Muller Martini are becoming popular with high speed presses, which can take copy from conveyor or feeder folds, stitches and trims as per requirements all online,” mentions Sharad adding that a particularly useful process for city guides or event brochures. The production houses involved in job work would have an edge over competitors.

Well, after all well said and seen, what it looms large in a debatable way is a question on the relevance of automated mailroom system in the current newspaper market of India, which is majorly manual labour-oriented in nature. Compared to any western country, labour cost in India is relatively cheap and this workforce do manage bundling, stacking, strapping, insertions and everything manually in the mailrooms or dispatch divisions of local dailies in various towns. What it needs in the first place to let them attract to the advantages of automated mailroom systems – systematic way, accurately, time-saving and ultra-modern.
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